The Administration Office
Up until March last year, we had not paid much attention to remote working. Most of our staff are hands on and cannot work from home, and the staff at the administration office at Old Brookside enjoy coming to the office to spend time together and chat with the residents (as well as doing their work!). However, the office is now closed to visitors and staff are working from home. The phone (01217847889) is answered every day between 9.00am and 4.30pm. If you prefer to email us, the naming convention is email@example.com, or use firstname.lastname@example.org, and the message will be passed to the appropriate person, who will get back to you.
Greswold House, Grey Gables and Yardley Grange: Our Care Homes
Our care homes continue to provide care and support for their residents and we have rigorous procedures in place to minimise the risk of transmission of infection. All relatives and close friends have been contacted about non-essential visiting and alternatives for keeping in touch. Our staff help residents to use mobile phones or computer tablets if required. Care homes are now required to allow one visitor per resident, as long as they do not have coronavirus in the home currently or have had an outbreak recently. Visits at windows may be allowed but there are different arrangements at each home; more details can be obtained from each home manager.
The first round of coronavirus vaccinations has taken place for staff and residents at all our homes and arrangements made for the second and final round within twelve weeks of the first.
Carrs Lane Gardens, Colehaven Cottages, Cottrells Close, Foliot Fields, Greswold Gardens, Old Brookside, Yardley Gardens: Our Housing Schemes
Communal lounges on our independent housing schemes are currently closed. Scheme managers will only visit residents in their homes in an emergency, but they keep in regular contact with residents via the community alarm scheme. Urgent and emergency repairs will continue to be carried out and routine repairs will be carried out on request by the resident, with appropriate precautions against transmission of infection. In all cases, we shall ensure that our contractor wears a face covering and disposable gloves if they need to enter a resident’s home and we advise that residents do not stay in the same room as the contractor and open windows when the contractor is working in their home.
We do regret the need to introduce these restrictions, but of course they are necessary in the current emergency situation. We hope that things can get back to normal before too long.
Updated March 23rd 2021