Sincere thanks to Greggs in Shard End, who donated lots of food to our care home Greswold House on Wednesday 25th March.
COVID19 corona virus
Up until recently, we have not paid much attention to remote working. Most of our staff are hands on and cannot work from home, and the staff at the administration office at Old Brookside enjoy coming to the office to spend time together and talk with the residents (as well as doing their work!). In accordance with the latest government guidance, the administration office staff are now working from home. The one thing we have not been able to arrange yet is a call divert from our office phone, but if you need to speak to one of the office staff, either email them direct: the naming convention is email@example.com, or email firstname.lastname@example.org, and the message will be passed to the appropriate person who will get back to you.
Our care homes continue to provide care and support for their residents and we have rigorous procedures in place to minimise the risk of transmission of infection. All relatives and close friends should have been contacted about non-essential visiting and alternatives for keeping in touch. Our staff will help residents to use mobile phones or computer tablets if required.
We have closed the communal lounges on our independent housing schemes and scheme managers will only visit residents in an emergency, but they will keep in regular contact with residents via the community alarm scheme. Routine interior repairs in dwellings will not be carried out while the emergency lasts.
We do regret the need to introduce these restrictions, but of course they are necessary in the current emergency situation. We hope that things can get back to normal before too long.